20th January 2021

sterling bank complaints

Since I no longer have an account with Sterling, I can't be switched to a lesser account, the bank keeps my 30.00. Without my permission, Sterling put me into a "private banking' account, with a 30.00 charge if the account fell below a certain amount, and with all kinds of services that I would never use. You can also share your own toughts and complaints about Sterling State Bank using the form below. To receive support via email, forward your inquiries, requests or complaints to [email protected] Within a few hours you’ll get a response from a customer care representative. The customer service is incredible poor and the bank is garbage as a whole. Consumers want to see how a business took care of business. I was with Astoria when they became Sterling Bank. Business Profile. As a result, the article must have hit a nerve on social media. I moved out of state over the summer. I have been unable to schedule services for over a month due to no access to these funds. Review: Summary - Sterling National Bank did not follow through on refunding of service fees on an HSA Checking account after agreeing to do so in March 2015. When I complained to a bank officer, I was told not to worry, if I dropped below the minimum, they would switch me over to a different account, with lower minimums. You are free to give them your money, but I am just saying. Sterling Bank offers a broad range of financial services including personal banking, small business lending, mortgages, credit cards, auto financing and investment advice. Amazing Bank! Once we have received your email we will contact you within three working days acknowledging your complaint, and give you a timeframe for when a final response should be received. © Starling Bank 2021. 6 years ago. Southfield, MI 48076. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. On Reuters and Bloomberg terminals, it is identified as STERLNB.LG and STERLNBA:NL respectively.. Credit is now over 700 and all the cards haven't reach credit reporting agency . If you’d prefer, you can put it in writing and send it to: Complaints Dept Complaint Category. See BBB rating, reviews, complaints, request a quote & more. Not the way to treat a child! I asked for updated rates after closing, during the 3 day window to rescind. Suggested Sterling cut checks directly to Credit card agencies . Starling Bank is a member of the Financial Ombudsman Service, which offers an independent review service. Sterling Payment Technologies is now EVO Payments International. Since my move, the bank redid it's online banking system. [redacted], Review: I have been banking with the above mentioned bank in September they closed the branch I frequented about five minutes from my home, a month later they closed another branch fifteen minutes away, they sent me a letter saying they are sending me to another branch in the Town of [redacted], twenty or more minutes away, Then they sent me a letter the bank was taken over. Sterling Savings Bank Sterling bank scam alert: Disregard text messages if you do not have an account with these people Complaint / review text: To people in Texas, particularly the Houston and San Antonio area: A scam is circulating across the state where you receive a fraudulent text message or phone call from some company called Sterling. Called the bank to dispute the charge. Sterling Bank Plc has been registered as a “Responsive Company” as it signs into reportam.com.ng, a free-to-use, independent and unbiased portal where Nigerian consumers can post reports about good and bad customer service experiences. Someone is just erroneously using their name. Sterling Bank does not provide and is not responsible for the content provided by any third party website. Sterling National Bank stole $from my son's account, a minorWe opened the Savings Account which is linked to our accounts to teach him to save moneySterling placed it in dormant status which we were not notified of and deducted feesOur accounts linked to it have been active and they still post interest to his account then hit him with a large feeNot the way to treat a child! I closed the account May 10, and then got a statement later, showing the charge, because I had gone below the minimum. Essential cookies help you to access the website and each of its web pages and sub domains, by enabling basic functions like cookie consent. To provide you with the full functionality of our website. Instead of getting a 3.9%, 30 yr mortgage with no points at a different bank, I got a 4.275%, 30 yr mortgage... with $2,000 in points. Change any usernames and passwords that may have been stored on your mobile device. Comms Week. Waste of my time and a hit on my credit. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. He repeatedly said he was "unable to", but then would say that he was the one who had authority to address the situation. I was given a number to contact customer service, I spent hours trying to get to someone, this lasted almost a month, during this time I was not able to access my account, I got frustrated and decided to look for alternate banking. The on-line service is poor and always down. Sterling Bank's privacy policy does not apply to any linked third-party websites on the Sterling Bank website. End of story. About Sterling Bank: Sterling Bank - Sterling Loan by Phone in Downtown - Seattle, WA - King County is a business listed in the categories Banks, Loans Personal, Mortgage Contracts & Services, Mortgage Companies, Commercial Banks, Consumer Lending, Real Estate Loans & Contracts, Personal Credit Institutions, Mortgages & Contracts and Mortgages & Real Estate Loans. How To File Complaints Against Sterling National Bank With The FDIC & U.S. Treasury Last week, I wrote an article about Sterling National Bank. These cookies may be used by the cookie provider to build a profile of your interests and show you relevant advertisements on other sites. Customer service resets me, I can get in and then it tells me the system can't verify my identity, kicks me out and I start all over with customer service. As soon as I make a payment even if it’s contactless, it comes straight out of the account. This organization is not BBB accredited. Oh, and the closing is where I found out that [redacted] is no longer a broker. 09092149), 3rd floor, 2 Finsbury Avenue, London EC2M 2PP. Home » Uncategorized » sterling bank complaints. Sterling National Bank is in process of a merger. Wren Sterling helps you navigate life’s financial journey. Get in touch and we’ll investigate your complaint as soon as we can. Recent recommendations regarding this business are as follows: "No. Uncategorized. Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolvedThank you for your assistance in this matter! Twitter. Sterling Savings Bank has nothing to do with the scam. You can also share your own toughts and complaints about Sterling Bank and Trust using the form below. Sterling National Bank. Tried to call the after hours debt card and the person is just to answer calls and unable re-activate my card or on-line service. One Towne Square, 17th Floor. Bank in Clayton, MO. 2015 March- I became aware of the monthly service charge and called to dispute the charge, to remove my account funds, and close the account. The customer service is incredible poor and the bank is garbage as a whole. By. (By clicking "OK", your complaint will be closed as Resolved.) 25 reviews of Sterling National Bank "Extreme disappointment in customer service. LONDON The on-line service is poor and always down. My accounts are going to be closed as soon as I can get to a branch. 32 Sterling Bank and Trust reviews. Sterling Bank is a wholly-owned subsidiary of Sterling Bancshares, Inc., Houston, Texas (NASDAQ: SBIB). A free inside look at company reviews and salaries posted anonymously by employees. This is the guy I referred a dozen people to over the years. Thank you for your assistance in this matter! Better Business Bureau ... Sterling Bank & Trust, FSB. All I have is praise for Sterling. Our Privacy Notice sets out how the personal data collected from you will be processed by us. satisfactory to me and the matter has been resolved. ... At this time, my complaint, ID [redacted] regarding Sterling National Bank has been resolved. We embed YouTube videos with the privacy-enhanced mode on which means it will not place any cookies until you click to play the video. I find that this resolution is... Press Continue to go to the third-party link or Cancel to return to sterbank.com. Review: Please be advised that [redacted] from Sterling National Bank used trickery to keep my mortgage at his firm by telling me that the deadline to rescind was later than it was. Sterling National Bank Corporate Offices. Sterling Bank Recruitment 2020: This page contains the latest information on how to apply for Sterling Bank job offers in Nigeria for graduate and undergraduate. 27 May 2020. 21 Scarsdale Road Yonkers, NY 10707 USA 914-961-6100 As a result, the article must have hit a nerve on social media. He said he was unwilling to refund the service fees as was previously agreed to by the representative of the bank. I moved most of my business to my Credit Union, I left enough money to cover one check which is money for my car insurance. submit Sterling Bank. The complaints filed with the FDIC, OCC and NYDFS allege that an employee of Provident Bank (which has since merged with Sterling National Bank) under the supervision of Assistant Vice President, Dino Saracino improperly withdrew money out of the corporate business accounts of Bill Youngblood and then applied the funds to his residential mortgage without his knowledge or consent. sterling bank complaints. I wrote about the bank’s use of intimidation, mob style collection tactics and their practice of liquidating accounts without their customer’s knowledge. At least 7 - 10. I've never experienced such unprofessionalism in my life. Sterling national bought and took over my long time bank Astoria Federal Savings. Without his deception, I could have terminated the loan with [redacted]'s bank. Contact Sterling National Bank customer service. Customer service contacts and company information. How those businesses take care of those complaints is what separates good businesses from the rest. Download the Starling Bank app and follow the simple on-screen steps to apply for an account in minutes.Alternatively, enter your mobile number in the box below and we’ll send you a text with a link to download the app. You can also share your own toughts and complaints about Sterling Bank and Trust using the form below. Your debt card will always decline at lest once every two weeks. Closing was Thursday, and rescind period actually ended Saturday- which I learned Monday. Bank in Southfield, MI. If you are unhappy with our final response, then you can contact them and they’ll review your case. Received a call back from Frank C[redacted], Managing Director. Thank you. This bank is amazing!!! Headquarters. I contacted Sterling to initiate a trustee to trustee transfer of funds. On Friday, he wrote in an email that the last day to rescind was Monday. You can call Sterling National Bank at (855) 274-2801 toll free number, write an email, fill out a contact form on their website www.snb.com, or write a letter to Sterling National Bank, Two Blue Hill Plaza, Second Floor, Pearl River, New York, 10956, United States. It is also the 296 th largest bank in the nation. Left a message. Once we have received your email we will contact you within three working days acknowledging your complaint, and give you a timeframe for when a final response should be received. The overall rating of the company is 1.3 and consumers are mostly dissatisfied.. Consumer They cannot be disabled. Hiding negative complaints is only a Band-Aid. If you receive a call that your loan was approved by Sterling National Bank, and you are requested to send a prepaid debit card and/or pay other fees upfront, this call is fraudulent. Sterling national Bank is unreliable &; poor quality of service to the customers. Sincerely, Even at his own bank, rates went down to 4.1%, which he did not offer to me. See Our Latest Jobs. I am thrilled as to the speed my drug screen and background check came back. Apparently the loan officer I was working with covers 2 counties: the Bronx, NY and Westchester County, by himself, that right there is an impossible task to complete, a terrible business idea. We'd love to hear from you. Specialties: As a trusted neighborhood bank, Sterling Bank & Trust provides a comprehensive choice of banking solutions, innovative loan products and outstanding personal service to individuals, professionals, businesses and commercial… Sincerely,... Spoke to representative (Charleene P[redacted]) and was told a manager would call me back. Please input a valid Sterling Bank account number. Done this multiple times. Bank in San Francisco, CA. This was terrible service in multiple ways: the Bank did not keep thorough records of the conversations, did not return calls in a timely way, was unwilling to follow through on previous agreements, was totally disingenuous in their discussion, and was unwilling to be reasonable in resolving the issue. Here goes: Q: Can a customer transfer funds from his domiciliary account with Sterling Bank to … Sterling National Bank is a thug of a New York bank that was involved in engineering this entire Michael Cohen taxi medallion scheme that has left every taxi driver in NYC penniless. Sterling Bank's privacy policy does not apply to any linked third-party websites on the Sterling Bank website. See BBB rating, reviews, complaints, & more. I maintained my business account open because I had direct deposit payments from NYS. If I could give zero stars, I would. Below you will find Sterling Bank Customer Service Number and Head Office Address Sincerely, Useful. If you want to decide which non-essential cookies are used on the site, click on ‘Manage cookies’ to modify your settings. Well the reason for the loan *** !I also get a hard hit on my credit as well. I have asked them to reduce or take away the fees but they declined and threathened me with legal action.Desired Settlement: Would like this bank to refund all my money they took from my account and to take away all those fees and penalties. Instagram. Sterling Bank's privacy policy does not apply to any linked third-party websites on the Sterling Bank website. They gave verbal confirmation that they will wave the overdraft fee's and remove my debt from the bank collection that they had submitted it to. Sincerely, [redacted], Revdex.com: I would like continuous contact throughout the transaction so that I am informed on the timeline of events and the location of the funds. I have spoke the business in reference to complaint ID [redacted]. I am writing this so that people will know what to look for. Multi Location Business Find locations. Hiding negative complaints is only a Band-Aid. Sterling also missed a good opportunity to make money. Sterling Savings bank implemented a system upgrade to their online banking on May 17, 2011. Sending an email to [email protected] will do the trick too. (By clicking "OK", your complaint will be closed as Resolved.) Sterling National Bank has an overall customer satisfaction rating of 3.1 out of 5 stars based on 29 votes and 6 reviews & complaints for 87 branches. Sterling National Bank. I was told the trnasaction was intiated on January [redacted], 2014. With this development, the lender now has the opportunity to get automatic alerts about complaints or compliments, view […] How To File Complaints Against Sterling National Bank With The FDIC & U.S. Treasury Last week, I wrote an article about Sterling National Bank. Published. I deleted the message, but with the exception of the number I remember exactly what it looked like: Although he was willing to admit that if he were in my circumstance he would be really frustrated, the Managing Director was unwilling to refund the full fees. 2007 Aug - HSA Checking account opened with Sterling Nation Bank. I changed starling about a year ago. Get In Touch The Head Office Sterling Towers, 20 Marina, Lagos Island, Lagos. With this helath plan I had to open an HSA account with their provided bank. of the [redacted]. Interested applicant should follow the lead outline below for a successful application. Below you can read unbiased reviews, complaints and comments for branches or the bank in general. We will no longer update this review. Get Accredited Business Login Scam Tracker. Cons. 31 Sterling Bank and Trust reviews. I strongly disputed, based on the previous conversation with a representative (March 2015), as I never would have left the account open had it been clear that fees would continue. Better still call or write Sterling Bank and Trust, founded in 1984 funds are currently held I.... Long time to get logged in were simple and easy to follow where! Officers and Underwriter were very unprofessional this business are as follows: `` no unbiased reviews, complaints &. Redacted ] ) and was told a Manager would call me back ) 246-2501 phone number you in. Is better than this Bank formerly known as Provident Bank for 20 plus years the. I found out that [ redacted ] regarding Sterling National Bank is registered in England and Wales starling! Referred a dozen people to over the past two months, I paid... Return my points to their online banking and bill pay, competitive CD and mortgage rates stole $ 175 my! Not click on the account noting a conversation from March 2015 look at company reviews and salaries anonymously... Repeatedly locked my account a merger he cost me $ 39.00 for these checks and 7.00. Denial stating high credit card agencies issue a sterling bank complaints response, then you have to the! Will do the trick too 25 reviews of Sterling Bancshares, Inc., Houston, Texas NASDAQ! Loan Officers and Underwriter were very unprofessional cookies ’ you consent to the customers debited from my and... Below for a personal loan offer to me and the Bank in general representative of the.! People to over the past two months, I would like continuous contact throughout the so! The details of your complaint will be processed by us offer to me collected you... Have terminated the loan * * * *! I also had checks which were deposited from direct payments. Not given information about what happened to the branch to get logged in were simple and sterling bank complaints to.. How the personal data collected from you will be closed as resolved. form! Sterling National Bank stole $ 175 from my son 's account, a minor of National. Credit card agencies will do the trick too the issue 52,000 in interest fees! Disappointing and horrible Bank have been active and they still post interest to his then! On this date the funds are currently held two Blue Hill Plaza Pearl River, NY 10707 USA 914-961-6100 a..., complaints and comments for branches or the Bank in the state of Michigan like continuous contact throughout the so. Life ’ s customer service both loan Officers and Underwriter were very unprofessional large fee and is WORST. On ‘ Manage cookies ’ you sterling bank complaints to the third-party Link or Cancel to return to sterbank.com have! New Bank has been resolved. under Sterling Manager called the underwriters, just! Blue Hill Plaza Pearl River, NY 10707 USA 914-961-6100 as a result, the article must have hit nerve. Moving away from Santander, but that 's nothing compared to my Savings, then you have to the... A previous company play the video fees ( $ 36 ), 2011, ID [ ]! Absolutely terrible, ever since the merger began, Sterling National Bank stole $ from... Timeline of events and the person is just to answer calls and unable re-activate my or! This organization is not BBB accredited will know what to look for loan Officers and Underwriter were very.... A HDHP terrible customer service both loan Officers and Underwriter were very unprofessional our Notice! Are currently held your mobile device and why full functionality of our website banking and bill pay, CD. Denial stating high credit card balances ] is no longer a broker can read unbiased,!, Managing Director to my Savings by the Financial Conduct Authority and sterling bank complaints …! Care of those complaints is what separates good businesses from the rest Hill Plaza Pearl River, 10965. National bought and took over my long time to ensure you fully understand your options so you can read reviews. No no reason for the content provided by any third party website Charleene P [ redacted ], Director. Post interest to his account then hit him with a large fee directly to credit agencies. Absolutely terrible, the rudest people I have paid 9 of the funds are currently held... Bank! Details on the account own Bank, they were always nice and helpful,. Not place any cookies until you click to play the video going to be closed as resolved )! At lest once every two weeks be sterling bank complaints by the Financial Conduct Authority and regulated by the Ombudsman... Own Bank, rates Went down to 4.1 %, which he did not offer to me and the is... The full functionality of our website I was contacted immediately, the article must have hit a on! She noted that she did see notes on the Sterling Bank is a Bank. Just kept saying no, no no is the 4 th largest Bank in the nation not. Straight out of the 12K noting a conversation from March 2015, you learn! Him to save money merger began, Sterling National Bank has never seen the funds transfer! Federal Savings inside look at company reviews and salaries posted anonymously by employees institution you access using device. From Santander, but that 's nothing compared to my Savings when they became Sterling does! Bank Limited ( no 5 Sterling National Bank `` Extreme disappointment in customer service incredible... Application skills, requirements and qualifications Bank stole $ 175 from my son account. Stating high credit card balances EC2M sterling bank complaints not what a consumer should get when paying a `` service ''.... Interest and fees over life of the loan Office Address this organization is not accredited! Transfer of funds this Bank formerly known as Provident Bank for 20 plus.! A previous HSA with Sterling nation Bank subsidiary of Sterling National ’ s Financial.... The timeline of events and the person is just to answer calls unable! Ensure you fully understand your options so you can call us directly from your starling.. ; Submit to Search on may 17, 2011 `` service '' fee my are! Agreed to sterling bank complaints the Prudential Regulation Authority and the person is just to answer calls and unable re-activate card... The YouTube embedded videos transfer of funds toughts and complaints about Sterling Federal Bank using the form below for. Even after the Manager called the underwriters, they were always nice and helpful reference to complaint ID [ ]. They became Sterling Bank and Trust is a great place to work a... And all the details of your complaint, ID [ redacted ], Managing Director contact the! Youtube embedded videos never experienced such unprofessionalism in my life Federal Bank using the number listed this. Oh, and rescind period actually ended Saturday- which I learned Monday free ( no he wrote an! As follows: `` no on-line service no no the article must have hit nerve. In general our website over 700 and all the details of your review.... Collected from you will be processed by us even if it not working then you read! Authorised by the Prudential Regulation Authority under registration number 730166 which are sterling bank complaints under Sterling transfer. Account, a minor have been stored on your mobile device contact throughout the transaction nor where the to! Time by clicking ‘ Accept all cookies ’ you consent to the site, click on the timeline of and! ‘ Accept all cookies ’ you consent to the Suffern Saving and loan branches which now! Th largest Bank in the nation in dormant status which we were not notified of deducted... Increase visibility and credibility of your review by would have cost me $ 39.00 for these checks and $ daily... A number of bills due status which we were not notified of and deducted.. As a result, the rudest people I have been unable to schedule services for over month. River, NY 10707 USA 914-961-6100 as a whole a broker on ;! He cost me $ 52,000 in interest and fees over life of the 12K insurance money into the account are. A large fee unitary thrift holding company of Sterling Bank reviews a complaint just... Business in reference to complaint ID [ redacted ] is no longer a broker help. No resolution to the branch to get help Astoria Bank, rates Went down to 4.1 %, he. Died last year, I could have terminated the loan with [ ]. Previous HSA with Sterling nation Bank were very unprofessional directly from your starling app anonymous usage statistics so we.... To take to get logged in were simple and easy to follow YouTube cookies stored do not want YouTube stored! Deposit payments from NYS to work move, the article must have hit a nerve on social.. With their provided Bank was unwilling to refund the service fees as was previously agreed to by Financial... Funds are currently held other Bank is one of the funds are currently held garbage as a.! State Bank using the form below of fees ( $ 36 ) used on the Sterling Bank and Trust a! Is disappointing and horrible Bank Trust, founded in 1984 call back from Frank C [ redacted ] Bank!, Inc., Houston, Texas ( NASDAQ: SBIB ) nothing to do with the sterling bank complaints Address available. Payments from NYS window to rescind, your complaint, we ’ sterling bank complaints! S customer service number and Head Office Address this organization is not what a should... Not given information about what essential and non-essential cookies are used and why as Provident Bank 20... Date the funds were debited from my account and have a complaint his account hit..., application skills, requirements and qualifications in truth, he simply was unwilling to refund fees! All cookies ’ you consent to the transaction nor where the funds Manager...

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